Help
How can we help you?
Use the form to send an email to our support team.
Or contact us on kundeservice@vernon.dk
FAQ
Why is Blundstone different from all other boots?
Since 1870, we’ve been developing new ways to provide unmatched comfort and protection from the elements. We invest heavily in research and collaborate with our partners to access the best and latest technologies available.
COMFORT FOOTBED
We partner with worlds best suppliers, innovators and premium manufacturers to deliver underfoot comfort systems providing superior shock absorption and comfort.
LEATHER QUALITY
Sourced from the world’s best tanneries for superior protection from the elements and extremely long wear.
SOLE PROTECTION
Blundstone’s sole construction is designed and engineered to reduce fatigue and orthopedic problems in the lower.
Where is the nearest Blundstone dealer?
If you are interested in knowing where the closest Blundstone dealer is to you, write to Vernon’s customer service at kundeservice@vernon.dk. The stores are divided by category and location; Main Range & Workwear.
What size boots should I order?
A proper fit is the key to getting the most out of your Blundstones. To ensure your boots are fit to go everywhere life takes you, here are a few things to keep in mind:
- All Blundstone boots are unisex with the exception of the Women’s High-Top Boots, Women’s Heel Boots, Women’s Ankle Boots and Men’s Ankle Boots.
- With repeated use, your Blundstone boots will stretch slightly over the instep, but will never stretch lengthwise.
- All Kids and Youth styles, along with our Classic series feature extra insoles that can be used to adjust sizing.
- Blundstone boots and shoes are marked with Australian sizing.
How do I clean and care for my boots?
Take care of your boots and they’ll take care of you. While our boots are designed to last, it’s vital that you care for them to help prolong their life and luster.
Cleaning leather
First, remove any caked dirt on your boots with a soft bristled brush or damp cloth, and leave your boots to air dry. Please ensure that your boots are away from direct sunlight or any heaters, as they will dry out the leather.
Apply leather polish, spray or cream to the leather to help maintain your boots. If you are using a polish for the first time, try it on an inconspicuous area of the boot to check whether it alters the colour or appearance.
If using a polish, apply a small amount of leather cleaner to a polishing cloth or brush and rub onto the shoe in circular motions.
Wipe away the residue and again leave to dry.
Cleaning Suede
Use a suede brush, to scrub off any surface stains or dirt.
If you have any scuff marks, you can remove them with a gum eraser. Simply rub the scuff with the eraser and wipe away the rubber debris.
Then dampen a suede brush with a little water and pour a small amount of suede and leather cleaner on it. Then clean the shoe, focussing your attention on any particularly stained spots.
Dab the shoes with a clean towel to remove any excess moisture and leave to air dry.
Once dry, apply a water and stain repellent spray on the shoe to help prolong their life. Some suedes are best treated prior to wear if they have not been treated.
It’s a good idea to waterproof boots regularly to protect the leather from staining. If the leather is wet, let it dry naturally prior to cleaning or using any cleaning substances.
Cleaning Nubuck
Use a dry nubuck cloth to remove any surface dirt. Then brush gently with a nubuck brush. Use a circular motion, taking care not to spend more than a few seconds on any area.
If you have any scuffs, remove them with a gum eraser. Simply rub the scuff with the eraser and wipe away the rubber debris. Alternatively, try a spray-on nubuck cleaning solution, then wipe the area with a nubuck cloth. It is important to follow the instructions on such products and ensure it is tested on a small area before wider application.
Dab the shoes with a clean towel to remove any excess moisture and leave to air dry.
Apply a nubuck water and stain repellent on the shoe to help prolong the life of your shoes.
Remember, it’s a good idea to waterproof boots regularly to protect the leather from staining. If the leather is wet, let it dry naturally prior to cleaning or using any cleaning substances.
Cleaning Canvas
Scrub away any patches of dirt with a soft bristled brush. Or, if you have one lying around, you can even use an old toothbrush.
Dip a cloth or soft bristled brush into some warm water and clean the entire surface of the boot.
Put some tissue paper inside your boots and leave them to air dry, to help maintain their shape when drying.
Never put your canvas Blundstones in a tumble dryer or they risk shrivelling and damaging the sole.
Extra Tips
Never dry your boots by an open fire or artificial heat source, as this will cause the leather to harden, shrink and crack. It can even cause the leather to pull away from the sole. Always dry your boots naturally at room temperature.
Always store your boots in a well ventilated, cool place away from sunlight or any heat which will tarnish the leather.
You should use a leather conditioner on your boots whenever they need them. If your boots are looking a little scuffed and worn, always remember to use a conditioner.
Similarly, you should use a suede protector on your suede boots when they are looking worn, and before you wear them on a rainy or sunny day.
Avoid exposing your boots to chemical contamination. Solvents, strong acids and alkalis will do irreparable damage on leather, whilst commonplace substances like milk and salt are also highly damaging. In the event of exposure, clean the boots immediately.
You should only use good quality cleaning substances and ones specific to the material of your boots.